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IMPORTANT - LONG but WORTH READING! Buying a car could be a very frustrating experience. If you don't do your homework and just visit a dealership, you may end up dealing with somebody who perceives you through the thickness of your pocket. Or if we put it simple - you are classified as a dollar sign. And then you can experience all the dirty tricks that will make your shopping experience absolutely horrible! Or.. you go to JAMIE and you will feel a tremendous difference!! This is a super nice guy, truly friendly and genuinely interested in learning more about your wants and needs. I was dealing with Jamie and I can describe myself as a demanding customer. Jamie provided me with an absolutely fantastic shopping experience and I am very thankful that I was dealing with him! He is a fine young man who really deserves your business! HIGHLY RECOMMENDED!! A++
3 weeks ago
After relocating to North Vancouver from the UK and finding accommodation, the next priority task was to find a car that would have enough room to house a rather large Canadian child seat for our 6 week old baby. The North Shore Auto Mall was recommended as the place to find a car . After visiting a number of showrooms and being left uninspired, we ventured upon the BMW showroom. On entering the Showroom we were instantly greeted by Carlos who was extremely friendly, polite and welcoming. After approximately 2 hour later after going through all our options, and within our budget, we arranged to look and test drive 3x pre-owned BMW cars a few days later. On arriving for test drives and measuring up of the child seat, Carlos was extremely patient and took the time to ensure we had a detailed description of each of the cars features which was really helpful to us in aiding us to make our decision as we didn't really didn't have a specific car in mind other than big and spacious. After the test drives, we were left to ponder which of the 3 different models best suited our needs and desires. Although my heart was ruling my head and out of the cars demonstrated, I was swayed towards the BMW X6. We deliberated over the choices for a number of days and in that time we never felt pressured. Carlos remained in contact and was always keen to provide any information on the cars when we asked. In the end the heart won the battle and we opted for the BMW X6 5.0i ahead of the X3 and 5 series, mainly as it gave us more room for the child seat and it was fun drive. Carlos was on hand throughout the whole process and explained what the steps we had to go through as we were unfamiliar with what was required being new to Canada and all that. The personal service we received carried on after the sale with the same level of warmth and professionalism to ensure all our needs were fulfilled. I would definitely buy a car from Carlos again and would recommend him to all who are looking for a car. Carlos has been so nice and kind that it feels like he is part of our family. A big thank you from Craig, Rachael and Amara.
3 weeks ago
I picked up a first generation BMW X5 3.0I from Park Shore BMW on Saturday September the 14th. It is not typical for a BMW dealership to keep older inventory, particularly a vehicle that is nearing two decades in age. The vehicle was honestly presented, in like new cleanliness, I was offered a test drive and the process was very linear and relaxing, I really enjoyed my experience with Park Shore BMW's sales department. Previously, I have been given exceptional service from Park Shore's service department. Mike Regan and Heather Farrell were pleasant, professional and efficient. Mike also knows his product. With twenty three years of service at Park Shore BMW, he was able to discuss and relate option packages that were on/not on my vehicle of purchase which is amazing. As a pure BMW enthusiast, I commend Mike and Park Shore BMW. Keep it up.
a month ago
Great customer service by Park Shore BMW, especially Bobby who i just had the pleasure of doing business with. He made the whole process very easy and clear as possible, gave us a great deal and was very accommodating when i changed my mind last minute about some packages i wanted. I had a great experience and will go back to bobby for my next car. Great service.
a month ago
went into the North shore BMW showroom and was immediately greeted by a very nice person in reception, even though we were a walk in without prior appointment we were passed on to a very nice and welcoming Gentleman, Mr. Carlos approached with a smile and he was very welcoming, very professional. he was very patient with us and we went through so many options and he eventually found the car for us.. Even though we were already set on a Benz we ended up buying the X5 because of his wealth of knowledge and experience. he is a truly nice and professional sales man we will always send our friends to him. Thank you BMW for having someone like Carlos to sell your amazing cars
2 months ago
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